Transform Your Garden Into Paradise

Data Collection and Use

Premier Garden Consultancy collects personal information including names, phone numbers, and project details solely for the purpose of providing garden consultation services. We use this information to contact you about your project, schedule consultations, and provide relevant service information.

Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.

Data Sharing

We do not sell, trade, or share your personal information with third parties except as necessary to provide our services (such as scheduling consultations) or as required by law.

Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can choose to accept or decline cookies through your browser settings.

Your Rights

Under GDPR, you have the right to access, rectify, erase, or restrict processing of your personal data. You may also object to processing or request data portability. Contact us to exercise these rights.

Contact Information

For privacy-related inquiries, contact us at +44 20 7555 0123 or visit our office at 45 Garden Square, London SW1A 2BB.

Last updated: January 2024

Service Agreement

By engaging Premier Garden Consultancy, you agree to these terms and conditions. Our services include garden design, plant selection, soil analysis, and horticultural consulting as specified in individual service agreements.

Consultation Process

Initial consultations are provided free of charge for projects within our service area. Detailed design work and ongoing consulting services are subject to agreed-upon fees and payment terms.

Client Responsibilities

Clients are responsible for providing accurate site information, obtaining necessary permits, and ensuring access to the property for consultations and assessments.

Intellectual Property

All garden designs, plans, and recommendations remain the intellectual property of Premier Garden Consultancy until full payment is received. Clients receive usage rights for their specific property.

Liability

Our liability is limited to the value of services provided. We are not responsible for plant performance beyond our control, including weather conditions, soil changes, or maintenance issues.

Warranty

We warrant our design and consulting services for a period of 12 months from completion. Plant warranties are subject to proper installation and maintenance as specified in our recommendations.

Cancellation Policy

Consultations may be cancelled up to 24 hours in advance without penalty. Design work cancellations are subject to charges for work completed.

Last updated: January 2024

Copyright Protection

Premier Garden Consultancy respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

Reporting Copyright Infringement

If you believe your copyrighted work has been used without permission, please provide the following information:

• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information including address, telephone number, and email
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner
• Your physical or electronic signature

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification with the required information as specified under DMCA guidelines.

Contact for DMCA Notices

Send DMCA notices to:
Premier Garden Consultancy
45 Garden Square
London SW1A 2BB
Phone: +44 20 7555 0123

Repeat Infringers

We reserve the right to terminate relationships with repeat copyright infringers in accordance with DMCA requirements.

Last updated: January 2024

Data Processing Lawfulness

Premier Garden Consultancy processes personal data under the lawful basis of legitimate interest for business operations and consent for marketing communications, in full compliance with GDPR requirements.

Data Subject Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your personal data

Data Retention

We retain personal data only as long as necessary for the purposes collected or as required by law. Client consultation data is typically retained for 7 years for business records.

Data Security

We implement appropriate technical and organizational measures to ensure data security, including encryption, access controls, and regular security assessments.

International Transfers

Personal data is processed within the UK and EU. Any international transfers comply with GDPR requirements including adequacy decisions or appropriate safeguards.

Exercising Your Rights

To exercise your GDPR rights, contact us at +44 20 7555 0123 or visit our office. We will respond within one month of receiving your request.

Data Protection Officer

For data protection inquiries, contact our designated representative at the address above or through our main contact number.

Last updated: January 2024